Abstracts

ASIAN JOURNAL OF MANAGEMENT RESEARCH

VOLUME 4, NO 3 - 2014- February issue

List of abstracts in this issue

A descriptive approach of motivation factors enhancing health workers’ effective maintaining in Togolese healthcare system

Author(s) - Doman GNOUFOUGOU, Nadedjo BIGOU-LARE

ABSTRACT

In this twentieth century, the term motivation is appeared as a center debate of Enterprises’ HRM Strategy and still be the most interested topic in nowadays health system.  Thus in the thirty years, business leaders have always tried toward the system of motivation to encourage workers and staff for more commitment. However a lack or a less system of motivation in health sanitary system particularly in Togolese health sanitary system provoked a high departure of some health professional from public sector to private sector and from poor countries to developing countries. To shed this problem of health sanitary system, this research is focused on a descriptive approach of motivation factors enhancing heath workers effective maintaining in Togolese healthcare system. The objective of this article is to determine the factors that increase employee’s motivation and to examine the relationship between employee’s motivation factors that enhance effective caregivers maintaining. To explore this research a descriptive methodology was considered as ideal to determine and examine key motivation factors that magnetize and maintain effectively and efficiency caregivers. Primary data was collected using structured questionnaire as an effective instrument. Data was tabulated and analyzed using SPSS to test the effects of motivational factors on effective caregivers maintaining. The findings were taken up for drawing logical conclusions. Based on the findings, suitable suggestions and recommendations were brought.

Read full text

Evaluating the relationship between human resource management component and the conversion process of knowledge management with emphasis on Nonaka & Takeuchi Model in Pars Khodro Co. (car manufacturer) from IRAN

Author(s) - Ayoub Kheirollahi, Yousef Mahdi, Mohammad Sadrinia

ABSTRACT

By increasing competition and complexity of environment, organizations are competing for competitive advantage and survival using different methods. Human resources and knowledge can be a competitive advantage which by using those, organizations can achieve to their short and long term goals. By studying different models of human resources, four factors for this realm have been chosen which are: choosing and employing human resources, training and promoting human resources, performance management, and raising and rewarding human resources.  For knowledge management, also, by using Nonaka and Takeuchi models, factors of socialization, internalization, externalization and Combination were considered. In the rest of the study, the relationship between human resource management and implementing knowledge management through a case study in Pars Khodro Company has been studied to identify effective factors on implementing knowledge management and by paying more attention to these factors pave the ground for better implementation of knowledge management in organizations. This study is a survey research and by using questioner necessary data for accepting or rejection the hypothesis was provided. Also, Likert Spectrum was used in making the questioner and by using Spearman Correlation, hypothesis have been studied. Analysis indicates that in Pars Khodro Company there is a significant relationship between human resources factors and knowledge management factors. Among four human resources factors, the factors of hiring and employing human resources have the most relation and association, although, the relationship between rewarding and socialization was not proved and didn’t have an effective relationship.

Read full text

A study on performance appraisal system practiced in sugar mills, and its impact on employees’ motivation. A case study of Simbhawli sugar limited, India

Author(s) - Abhinanda Gautam

ABSTRACT

Performance Appraisal System (PAS) has been observed by intellectuals and human resource professionals as a valuable implementation for human resource management (HRM). Hitherto effective PAS remains a hardheaded challenge to management and employees, due to reasoning, intuition, perception, motivational and behavioral factors. An ideal Performance Appraisal System should be free from prejudice and cronyism which can replace objectivity. A study through survey was conducted among executives and managers of Simbhaoli Sugar Limited. It is one of the biggest Sugar Mills in UP, and considered as an icon in the manufacturing capacity of sugar in northern India. A survey questionnaire was administered among 42 managerial and subordinate staff. Data collected were analyzed quantitatively using both descriptive and inferential statistical tools. Z-test was used to understand the impact of PAS on employee motivation and it was revealed that PAS has a significant impact on employees’ motivation at Simbhaoli Sugar Limited. It was also observed in survey that Simbhaoli Sugar Limited put extra emphasis on setting Key Result Areas (KRAs) and performance of employee is measured based on the achievement of set KRAs. Emphasis on training is required after the completion of Performance Appraisal procedure at SSL. Some recommendations were also suggested for increasing the motivation level of SSL employees.

Read full text

The impact of BPR, TQM, OL and ownership structure on product innovation in Vietnamese equitized firms

Author(s) - Ta Thi Hong Hanh, Sununta Siengthai

ABSTRACT

This research studies the relationship between organizational process innovation, namely, Business Process Re-engineering (BPR), Total Quality Management (TQM), Organizational Learning (OL) and firm product innovation in the Vietnamese equitized firms. The Vietnamese economy is still in the transition process where change in ownership structure is experienced by firms. Thus, we also examined the impact of ownership structure on firm product innovation.  We conducted in 2011 a questionnaire survey of the management team from 176 sample state-owned companies which have been equitized. We obtained usable returned questionnaires from 106 sample equitized/privatized companies which is about 60.2% response rate.  Based on the statistical analyses, our results indicate positive and significant effect of process innovation (BPR, TQM, OL) and the percentage of state ownership on firm product innovation.  Moreover, stepwise regression analysis shows that OL has the highest impact on firm product innovation. 

Read full text

Concepts of service quality measurement in hotel industry

Author(s) - Meharajan. T

ABSTRACT

All businesses whose service depends on building long term relationship need to concentrate on maintaining customer’s loyalty. In this respect, loyalty is greatly influenced by service quality. As such, hotels often invest in managing their relationships with customers and maintaining quality to ensure that customers whose loyalty is in the short term will continue to be loyal in the long term. The growth in hotels is well anticipated as evident in the researches and analyses conducted by experts and relevant organizations in this industry. In this paper the author trying to sort out the impact of service quality on customer loyalty in the Hotel Industry.

Read full text

Is FDI driving Intellectual capital? A panel data analysis

Author(s) - Karam Pal Narwal, Sushila Soriya, Ruhee Mittal

ABSTRACT

The study examines physical and intellectual capital factors for a period of 20 years spanning from 1990 to 2010 on a panel of 9 developing and developed countries in attracting FDI inflows. Data is estimated using econometric models: OLS, Fixed Effect, Random Effect and GMM estimation. Contrary to the expectations, physical infrastructure is negatively associated with the FDI, which indicates its declining importance in foreign capital inflows. Human capital and innovativeness are positively related with the FDI inflows. This implies that intellectual capital plays a dominant role in attracting the FDI inflows. Policy makers can invest and manage intellectual capital along with other aspects to attract more FDI inflows. In the developing countries where FDI contributes to economic growth and prosperity, this study can be used as a benchmark to highlight the issue.

Read full text

A collaborative vendor-buyer deteriorating inventory system in declining market when trade credit is offered

Author(s) - Nita H. Shah, Nidhi Raykundaliya

ABSTRACT

A collaborative inventory system consisting of single vendor and single buyer is developed to maximize the total profit of the supply chain. The model is developed for prevailing scenario of declining demand due to recession. However, the optimal solution for the supply chain may not be beneficial to both the players. To ensure mutual benefit, a negotiation factor is incorporated to share the profit between the players according to their contributions. To attract the buyer for the joint decision, the vendor offers trade credit for settlement of accounts due against purchases. The units in inventory are subject to constant deterioration and replenishment rate is proportional to demand rate. A numerical example is given to support the proposed model. The sensitivity analysis of model parameter is carried out. It is observed that the percentage of extra total profit is higher when players of the supply chain offer for joint decision.

Read full text

Work-life balance practices and female lecturers’ career progression in Ghana

Author(s) - Felicity Asiedu-Appiah, Oheneba Aduse-Poku, Adwoa Frimpongmaa Acheampong

ABSTRACT

Work-life balance issues have attracted the attention of both international and national policy makers especially over the past few decades. A number of legislations have been enacted at both international and national levels over the years to respond to crisis and the conflict between work and life. For example, Convention No. 156 (1981) of the International Labor Organization, (ILO) requires that signatories make it an aim of national policy that all workers with family responsibilities – both women and men – can engage in employment without discrimination or, as far as possible, conflict between work and family obligations. The Convention puts forward a set of policy devices including leave policies, social care services, social security, flexible working time and work organization arrangements and workforce reintegration policies as well as gender-responsive awareness-raising and education (Articles 4–7). Obviously, work-life balance issues have therefore become a strategic focus for businesses and a public policy priority. In the late 1970s, the expression work-life balance was first used to describe the balance between an individual's work and personal life in the United Kingdom. Several theorists have written about the increasing blurring of the boundaries between work and life. Work-family conflict is based on role conflict theory. Khan et al (1964) developed a theory of role dynamics which assumes that stress results from conflicting or incompatible expectations and unclear or vague expectations.

Read full text

Optimal number of scale points in likert type scales for quantifying
compulsive buying behaviour

Author(s) - Santanu Choudhury, Dibyojyoti Bhattacharjee

ABSTRACT

Rating scales are among the most widely used measuring instruments in psychology, education, marketing and many areas of social research. It is therefore not surprising that a great deal of research has been devoted to the effects of variations in rating scale format. An existing Likert type scale is administered on 100 respondents, to detect the optimal number of scale points (from 5 to 9-point) for quantifying compulsive buying behaviour. On analyzing the responses it is seen that for compulsive buying scale 5-point scale may be preferred. With regard to reliability, an increment is noted with increase in the number of scale points, however such increments are found to be insignificant.

Read full text

Leadership styles in insurance sector: a critical appraisal of life insurance corporation of India

Author(s) - Pradeep Kumar

ABSTRACT

The objective of any insurance is to provide economic protection against the losses incurring out of uncertain such as: death, disability, medical expenses, home or automobile damage, etc. Life insurance is a contract between the policy owner and the insurer, where the insurer agrees to pay the designated beneficiary, a fixed sum of money on the occurrence of the insured mishappenings. LIC was enjoying monopoly in Insurance sector and for a long time there was no competition of LIC in life insurance. With the wave of liberalization and globalization Indian government decided to open the gates of Insurance sector for some renowned worldwide players. Till now, LIC is undoubtedly uncrowned king of Life Insurance industry in India, but if it wants to maintain the same prestigious status in comparison to its competitors, it has to reshuffle the cards of leadership. Presently, the insurance industry as a whole is facing a tough time because of low growth of unit linked plans due to fluctuating share market. This research paper is an attempt to focus on the study of Leadership styles in LIC and also to find out the effectiveness of Leadership on the overall performance of the organization as well as development of the employees. The study further moves to SWOT analysis pertaining to leadership styles in LIC. Lastly, the research work ends with certain useful recommendations to make the prevailing leadership styles more effective and contributory for micro and macro development of insurance sector.

Read full text

Conceptual model for assessment of service quality across supply chain

Author(s) - Kamakoty J, Sohani N

ABSTRACT

The link between service quality and business performance makes all business   focus on improving service quality to flourish their business. In this supply chain driven economy , service quality to the ultimate consumer is a result of service quality delivered by all the entities  along the chain. In order to measure and improve service quality  to the ultimate  customer, one has to measure and improve the service quality  across all entities of supply chain. Planning, delivering and measuring service quality so that one may improve it, is  a challenging  tasks given to the facts that the  services are  intangible, inseparable and heterogeneous. This research work suggests a conceptual model based on gap analysis for measuring service quality across various entities in the supply chain. This model will help in  reducing the service quality gap in the supply chain and assist in improving the service quality to the ultimate customer.

Read full text

An efficient and effective mechanism of work flow in an organization

Author(s) - Aswin Chandrasekharan, Karthik Balasubramanian, Ankita Bihani

ABSTRACT

In the global corporate scenario, workflow is getting increasingly complex due to multiple departments and their varied functionalities. Most often, work gets stalled owing to the hierarchal levels of approval and diverse departments within the company that lack a central point of contact. The success of any organization inherently depends upon the performance of its employees. This performance has to be reviewed on a regular basis to ensure that the quality of work improves. Consequently, in order to improve the quality of work, an effective mechanism has to be applied which ensures employees meet their deadlines and the quality of work also improves. In this paper, we have presented an innovative mechanism which can be used to simplify the process of the workflow and reviewing deadlines of employees in an organization with a centralized smooth flow of communication. It is a highly efficient method to review the performance of employees in any given organization.

Read full text

The profitability of trade in Serbia

Author(s) - Radojko Lukic

ABSTRACT

The profitability of trading companies is affected by a number of controllable and uncontrollable factors. Concentration and structure of retail formats (stores) have great impact on the profitability of trading companies. Key factors of the profitability of trading companies are sales revenue, costs of sold goods, margin, operating expenses and net profit and modern factors such as use of information and communication technologies (company resource planning system, radio frequency identification) - especially in the process of supply chain management, and "green business" in order to increase the effectiveness, efficiency and economy. The development of private brands is also one of them. Their influence changes over time. It vary depending on country, trading companies, retail formats (stores) and product categories. Considering this we, first of all investigate "crucial factors of business success" of trade in Serbia for the 2008 – 2012 period. The research results show that, despite the high financial leverage, cost-effectiveness, as one of the important determinants of profitability, is unfavorable in trade in Serbia. In order to improve cost efficiency in the future it is necessary to apply modern concepts of cost management and Toyota business principles in trading companies in Serbia, including modern technology, which is now at a very low level compared to the trade of the countries with developed market economies

Read full text

A study on the perception of stock market investments among government employees in Calicut city

Author(s) - Mayadevi thampatty P.C., Mohana krishnan P.C

ABSTRACT

The capital market is a medium through which savings of the community are made available for industrial and commercial enterprises. It facilitates sustainable development of the economy by providing long term funds in exchange of financial assets to investors. It is considered indispensable for economic growth and helps to improve productivity. Indian stock market plays a major role in the economic development of the nation, so it is necessary to mobilize all segments of the population towards stock market investments. Indian middle class is a major segment of our population and government employees constitutes a prominent part of it. Because of their misconception regarding stock market investments, their investments are not directed towards the prosperity of our nation by providing funds to more productive purposes. The project is very relevant in this present scenario because it examines the perception of the government employees.

Read full text

Application of the dividend discount model to Infosys

Author(s) - Vinita Mungikar, Muralidhar. K.S.V

ABSTRACT

This paper provides a detailed illustration of the Dividend Discount Model (DDM) applied to Infosys and thus evaluate the approximate actual value of its stock and compare it with its market value. This comparison would determine whether the stock is overpriced or underpriced. Based on this, the investors can take a decision regarding their investment in that particular stock and can also take a buy or sell decision. If the market price of the stock is higher than its intrinsic value, then the stock is overpriced. It is believed that it will realize its intrinsic value in the long run i.e. its price goes down, so the investors are suggested not to invest in that stock or sell the stock. Whereas, if the market price of the stock is lower than its intrinsic value, then the stock is underpriced. It is believed that it will realize its intrinsic value in the long run i.e. its price goes up, so the investors are suggested to invest in that stock or buy the stock. From the study it is found that the equity share price of Infosys is overvalued in the Indian stock markets after comparing the intrinsic value of the stock found in the study with the market value of the stock.

Read full text

An analysis of teachers’ perceptions towards teamwork

Author(s) - Mohamad Johdi Salleh, Bakare Kazeem Kayode

ABSTRACT

The study aims to examine the teachers’ perceptions and the underlying dimensions of their responses towards the concept of teamwork. The study involved 202 teachers of primary and secondary schools in the district of Kuantan, Malaysia. They were different age, gender, level of education, level of teaching, numbers of teaching years and marital status. The revised Teamwork Skills Questionnaire (TSQ) by O’Neil, Lee, Wang and Mulkey (1999) were adapted by the researchers as the primary instrument of data collection. The study applied the reliability and principal component analysis, with varimax rotation in order to produce the simplest factor structure.  The inter-item relationships were examined to establish the reasonableness of the dimensional analysis. This study also applied Kaiser’s (1960) and Guadagnoli and Velicer’s (1988) criterion for important factors, significance test on factor loadings (Cliff and Hamburger, 1967), and, the interpretability of the extracted factors were used to decide on the number of factors to be retained. The final five-factor structure obtained from this investigation suggests that the TSQ is a multidimensional scale looking into various dimensions of perceptions towards teamwork. This paper further discuss on these dimensions in terms of the degree to which they reflect the emerged themes of perceiving teamwork. The use of principal component analysis in analyzing the responses gathered from the TSQ has helped to identify the emerging of two new themes in addition to the three initial themes. The findings are beneficial to understand and determine the success or failure of the practice of teamwork in the educational institutions especially the school. It will further aid teachers, educators, administrators, and professional development coordinators to adequately prepare, train, and support teachers so that they may become effective members of the team.

Read full text

Bandwagon effect and network externalities in market demand

Author(s) - Amita Maxwell

ABSTRACT

The bandwagon effect is a well documented form of groupthink in behavioral science. The general rule is that conduct or beliefs spread among people, as fads and trends lead to any individual adopting it. The tendency to follow the actions or beliefs of others can occur because individuals directly prefer to conform, or because individuals derive information from others. The herd behavior, herd mentality or herd instinct of consumers is a quirk in individual buying preference. The bandwagon effect explains why there are fashion trends. Whether one buys may be determined in part by how many others have. When the correlation is positive we refer to ‘bandwagon’ effects, and when negative, ‘reverse bandwagons’.  The expression "network effect" is applied most commonly to positive network externalities as in the case of the telephone. Negative network externalities can also occur, where more users make a product less valuable, but are more commonly referred to as congestion. Over time, positive network effects can create a bandwagon effect as the network becomes more valuable and more people join, in a positive feedback loop.

Read full text

Role of social media marketing to enhance CRM and brand equity in terms of purchase intention

Author(s) - Mirza Ashfaq Ahmed, Zahra Zahid

ABSTRACT

Research limitations
The relationship explored in this study required further research on this topic. Because the data analysis were collected limited to a specific branch of one industry in one country that was garments. So further studies are required before general conclusions can be drawn.
Practical implications
On the basis of given results we conclude that purchase intention of customers can be created and reinforced through building customer relationship management and Brand equity by using social media marketing(Facebook).
Originality/value
Put emphasis on and improves the body of knowledge relating to purchase intention in garments industry. 

Read full text

Construct validation on organizational strategies and performance dimensions using confirmatory factor analysis

Author(s) - Haim Hilman, Narentheren Kaliappen

ABSTRACT

The research tries to observe the psychometric properties of the organizational strategies and performance scales which consist of competitive strategy, market orientation, innovation strategy and organizational performance. SPSS v21 and Amos v20 were utilized to analyse the dataset. The outcomes found support for the fact that organizational strategies and performance can be measured by the four variables that adapted from prior literatures. The results also indicated adequate internal consistency and construct validity for all the variables. The findings show that instrumentation used in this study is a valuable and apt in evaluating the organizational strategies and performance in context of Malaysia hotel industry. Finally, implications, limitations and recommendations are also discussed.

Read full text

A study on assessing the awareness on needle stick injury (NSI) with regard to infection control measures among the paramedical and Housekeeping staffs

Author(s) - Nirmala Devi N, Sharanya Paranthaman, Bhooma Devi

ABSTRACT

One of the possibilities for Nosocomial infection is commonly through Needle stick injury in many of the hospitals. The purpose of this study was to determine the awareness of needle sticks injury among paramedical and housekeeping staff. Objective of the study is to analyze the awareness level among the various categories of the staff based on designation, department, and unit wise with regard to needle stick injury (NSI) and to suggest measures for controlling infections caused due to needle stick injury. Sample size of 185 was chosen from different departments using stratified simple random technique. This study was done using primary data which was collected by preparing a questionnaire. The analysis was done using percentage analysis as the tool. It was found that 73% of the staff was aware, 24% were unaware and 3% did not answer to the questions regarding NSI. About 25% and 37% of ward boys, male nurse assistants and housekeeping staffs were unaware regarding NSI. Disposal procedures for needles were unknown to 7 staff nurse.48 staff nurse and 19 laboratory staff were unaware regarding the reporting of NSI. Findings of the study shows that the level of awareness among the staff is inadequate, therefore training programs were suggested for the staffs. The awareness among the other staff that may get injured, were covered under this study.  The preventive and also suggestions to prevent NSI were explained clearly.

Read full text

Does Wal-Mart strategic management have advantages in comparison with Iranian Shahrvand chain stores strategic management?

Author(s) - Yousef Mahdi, Mohammad Sadrinia

ABSTRACT

One of the possibilities for Nosocomial infection is commonly through Needle stick injury in many of the hospitals. The purpose of this study was to determine the awareness of needle sticks injury among paramedical and housekeeping staff. Objective of the study is to analyze the awareness level among the various categories of the staff based on designation, department, and unit wise with regard to needle stick injury (NSI) and to suggest measures for controlling infections caused due to needle stick injury. Sample size of 185 was chosen from different departments using stratified simple random technique. This study was done using primary data which was collected by preparing a questionnaire. The analysis was done using percentage analysis as the tool. It was found that 73% of the staff was aware, 24% were unaware and 3% did not answer to the questions regarding NSI. About 25% and 37% of ward boys, male nurse assistants and housekeeping staffs were unaware regarding NSI. Disposal procedures for needles were unknown to 7 staff nurse.48 staff nurse and 19 laboratory staff were unaware regarding the reporting of NSI. Findings of the study shows that the level of awareness among the staff is inadequate, therefore training programs were suggested for the staffs. The awareness among the other staff that may get injured, were covered under this study.  The preventive and also suggestions to prevent NSI were explained clearly.

Read full text

Organisational work pressure rings a “time-out” alarm for children: A dual-career couple’s study

Author(s) - Yousef Mahdi, Mohammad Sadrinia

ABSTRACT

With the considerable increase of women’s share in workforce in all types of organisations and levels, their work and non-work demand has also increased. Therefore, dual career couples always faces new work-life challenges and a spill over effect on work and family demands. Their parenting role also got diverted to work demands due to increased organisational work pressure.
However, new parents are even more occupied and restless as both of them are at the beginning phase of their career, perhaps getting less time to pay attention to their kids.
This study is an empirical research on dual career couple. Data is being collected from various countries like India, USA, Canada, Australia and a sample of 70 working couples are taken. A questionnaire was framed, using a 5-point likert scale, consisting of 40 statements. The Cronback’s Alpha came out to be .80. Chi –square analysis technique has been used to show that there is a significant association between the organisational work pressure and age of children.
This study provides the evidence that young parents, whose children age are under 2, always miss quality time with their children due the increased work pressure and stress and not able to manage time for them. This always results into high absenteeism, turnover and less organisational commitment.

Read full text

Application of DEA for performance evaluation of Indian microfinance institutions

Author(s) - Ritika Singh, Biswaranjita Mahapatra, Kampan Mukherjee, Chandan Bhar

ABSTRACT

Performance measurement of organizations has been addressed by different researchers using various approaches with varied levels and dimensions of consideration. This paper presents a unique approach of Data Envelopment Analysis (DEA) model for evaluating performance of a set of organizations. The need for such a model in the microfinance industry is established in the paper. Microfinance is an outcome of social innovation and the industry is still growing. Performance evaluation of the microfinance institutions is done based on financial and social criteria. But the overall performance measurement for the Indian Microfinance Institutions has not yet been done. The evaluation process for the DEA model was carried out by using Efficiency Measurement System software version 1.3. Finally the paper presents an application of the Output oriented Constant Return to Scale DEA model for measuring the organizational performance of twenty Indian Microfinance Institutions. The specifications are selected so that the financial measures such as sustainability and outreach are included. At the same time operational measures are taken into account. The three inputs are offices, personnel and operating expenses. The outputs are Interest and fee income, Gross loan portfolio and Number of Loans outstanding. Thus this model will help the Microfinance Institutions to trade-off between output parameters which is sustainability and outreach of the institution based on its peer group expectations.

Read full text

Measurement of efficiency of major ports in India – A data envelopment analysis approach

Author(s) -Rajasekar.T, Sania Ashraf. P.P, Malabika Deo

ABSTRACT

The present research work examines the operational efficiency of select major ports in India over the period of time 1993 to 2011 through data envelopment analysis. Hypothesis tested in this study is, size does not determine port efficiency. Based on the results it is found that both bigger ports i.e. Mormugao, Jawaharlal Nehru Port Trust and smaller ports Ennore, Tuticorin were proved to have efficient port operations all through. Through the result of super efficiency analysis, the study found that JNPT port rated as number one super-efficient port among the selected major ports in India.

Read full text

A review on supply chain coordination: a classification of coordination mechanisms and problems

Author(s) -Rajasekar.T, Sania Ashraf. P.P, Malabika Deo

ABSTRACT

Supply chain relationships have an important impact on the global supply chain performance and the way supply chain actors design their business strategy. Traditionally based on arm’s length agreements, the last decades witnessed the emergence of new kind of supply relationships based on collaboration and trust. This trend can be explained by the growing complexity of dependencies between supply chain actors due to the globalization of the economy and the rapid development of outsourcing and information technology. This situation has brought more uncertainty and risks to supply chain environment. To overcome these challenges, supply chain actors needs to coordinate their efforts to mitigate supply chain risks and maximize their benefits as well as the global performance of the overall supply chain. In this paper, a taxonomy of supply chain coordination problems is presented. Coordination mechanisms are classified along the main classes of parameters identified in literature, and are examined with regard to the state of the art in research on coordination. Research gaps are identified and perspectives for future research are proposed.

Read full text

Indian life insurance industry changing scenario and need for innovation

Author(s) -Arvind Kumar Singh, Mamta Singh

ABSTRACT

In the last decade most industrialized countries have experienced a sustained growth of value added and employment in service sector. (L. George et. Al. 1999). Traditionally most of discussion of the management of innovation has been based on manufacturing industry. This is not surprising because manufacturers have tangible products, the development of which normally follows a well defined process. However, service industry is now of greater importance for instance the contribution of service sector in Indian GDP is 55.2 percent according to Union Budget 2010-11 of which 5.4 percent comes from banking and insurance In general, high per capita income is associated with high proportion of GDS and GDP coming from insurance sector. Thus higher level of development seems to come with high level of activities in the insurance sector.  When various components of the insurance market develop, insurance sector takes on a bigger share of the GDS and of the GDP. With the liberalisation and entry of private companies in insurance the Indian insurance sector has started showing signs of significant change. The study "Insurance industry - Challenge, Reforms and Realignment", conducted by Confederation of Indian Industry (CII), also said that the sector regulator also needs to phase in changes based on regulatory impact assessment, thereby giving industry time to adjust to the changed environment, along with initiatives to drive insurance awareness programmes. This paper is primarily concerned of problems in insurance sector’s innovation and the need to accelerate innovation rate. We will also try to compare the rate of innovation of various companies and their effects.

Read full text